Back2myroots : A place to share thoughts and grow idea's. B2MR
The Salon Consultancy: Business and staff development through coaching:
What is it that holds salon owners back from asking for help and advise seeking the help of a professional salon consultant? What makes salon owners wary of accepting offers of help and guidance?
Why are many salon owners stylist's so hesitant to consider alternatives possible new a ways of looking at situation old repeating issues and problems.
Could a personal salon coach help you and your team,would you allow them to share their thoughts and experience with you?
These might be aspects of operational business improvement, salon training, staff development. What holds us back from facing up to personal assessment and growth?
We can hide behind a mask!
What is it that holds so many of us back from using a salon consultant or coach?
After many visits to many salons talking with some owners who have been kind enough to allow me a little time I have concluded it's.
Three issues:
Trust, Fear, Money!
We can face up to things ask for help!
Not always in this order but one or all of the above. I see so many salon's struggling to find an identity.They have not established their brand they have no salon culture! Why is this? With so many salons all trying the same approach to find an endless stream of new clients. As one new salon open's one just down the road fails. Constant signs in windows experienced stylists required. Yet in these same salons. the staff are standing around or maybe seated on the nice garden set out front of the salon smoking.
I see salons that are far from being fully booked expanding hours opening Sunday's yet empty with broad staff standing around in anticipation of a walk in!
Is it not time to take a step back and really look at what you have and the direction you are going in ? If that direction is backward or stationary then you need help. Values, vision, goals.
We all need help from time to time a salon coach could be the answer.
It is so easy to lose direction lose sight of the targets we set that vision we had! Remember what excited you about opening your own business remember what you were going to achieve remember that vision. It's time like these that an out side set of eyes a fresh approach a fresh approach salon consultant or coach can help. Yes it takesSome investment but more importantly Trust and commitment to do whats suggested and required.
Will it cost? Yes of course but it should be that you pay by result! Or that the results are such that it was a good investment. We talk so much about training continued skill up dates .Why not business maintenance and check up from goals to vision to staffing and training and development ? Time to ask some questions
Salon owners now more than ever are considering space rental this in the form of chair or booth rental.
A growing business model fro stylists who want more control in how they manage their affairs and indeed their clients. Salon owners embarking on this rental venture have a responsibility when developing a booth rental establishment to present a stylish and professional image. The booth renter responsibility is to the service offered but also maintaining the image and appearance to still work with the salon owner to develop the salon and culture no free passes. To develop a reputation as a place of excellence for creative and skilled professionals to work. Both salon and business owners and the stylist running a booth rental business need to work together embrace this new growing opportunity. Collaborate to develop a location a business that works for all parties. Share that vision!!!
What makes you stand out? What makes you unique? What makes what you do special?
If nothing it's time for a list to make some change. Remember it's the experience not the discount ! Clients do not remember the discount they do remember the experience. ! What can you do about this?
One thing is very clear booth an chair rental is growing as a business option driven by the demand of the client. Salon owners have a responsibility when developing a booth rental establishment to present a stylish and professional image. The booth renter responsibility is to the service offered but also maintaining the image and appearance to still work with the salon owner to develop the salon and culture no free passes. To develop a reputation as a place of excellence for creative and skilled professionals to work. Both salon and business owners and the stylist running a booth rental business need to work together embrace this new growing opportunity. Collaborate to develop a location a business that works for all parties. Share that vision!!!
Reach out for that hand of help!
With regard to your salon consultancy requirements as well any salon coaching and career development requirements you would like to address.
" The Three R's' Reputation. Recommendation. Retention!
Never forget that our business is built on the Three R's:
It's not built on that constant looking for new clients, it's looking after what you have! It's investing in your self and your business and those around you. It's facing up to challenges it having the courage to ask for help. It's finding a salon consultant or coach that you and your team can work with it's sharing that vision. It's building trust to take the steps to take back the control of your business.
Every Salon is different people personalities principles but in many cases the issues are the same.
As a salon consultant my role is to listen. here your voice your concerns establish your wants and needs your vision and then help guide you forward.
With all the support material available to me and my own personal industry experience i feel that any issue sand challenges that a salon and business face are not insurmountable given some time patients and commitment. A willingness to take the steps required to make change happen a collaboration both thought and action between all parties you the owner your team or indeed booth renters and trust in a skilled salon consultant or coach.
Are you ready: what to re ignite that Vision that passion that motivation: lets talk
Contact me at:
Back2myroots@gmail.com call 07 828 902 455 Uk number: Skype discussions for over sea's.
To arrange a complimentary assessment session:
Remember really it's the salon client who makes all this work! Its relating to your clients addressing their issues, listening to them. Being honest open and genuine. remembering little things about them their life that last visit that last conversation. It's about service it's about the experience we share and give.
Remember it is possible to have a long term last relationship with your client care for them and they will care for and about you they will help you build a successful business.
Loyalty. Respect. The attributes we earn through our actions. The service we offer.The care we take.
Mike B2MR