Thursday 28 July 2011

Hairdressing. The service Industry it's strains and demands

Back2myroots : A place to share thoughts and grow idea's. B2MR.

Salon service. The creative skills and talents that motivate and challenges us can also expose weakness and challenges of trying to offer and sustain the highest levels of service possible to an ever more demanding public can have a toll on us all owner's and stylist's.

What can we do to address these issues. Should we take the time to honestly address them?

sharing thoughts idea's

Lack of. Communication. Harboured resentments. Not feeling appreciated. Work place frustration.
The are all feelings we can all have at some time in our professional career and indeed personal life.

These are issues that can be very destructive if not honestly addressed by both salon owners managers and stylist's. It can erode team spirit. Contribute to ill feeling be the cause of self esteem issues. These are the things that if not addressed can reflect in ones personal and work life. In the long term it will effect the quality of the work you produce.

What are they? Fear and Ego. Ego feeds and protects fear causes resentment, it really is unhealthy and very destructive. You may not be aware of this but it can cause issue with owners managers staff mates and interaction with clients! Yikes.
We have to all us honestly take a look at these issues learn a little humility. A pill that is not always easy to swallow.
Dealing with it takes honesty and strength.  Reaching out asking for help and support from others takes even greater strength.
Changes and improvements can be made if all concerned are committed to change and addressing issues openly.
It is my opinion that these two flaw's are the biggest danger to personal and so your salon growth.
If your prepared to do the work by reaching out and being honest, Then take a look at the list below take a long hard look then put pen to paper!  It's an honest self, looking inward getting to the bottom of
Who we are. What we do. Why we do it.

1.  Know what happened to us.

2.  Know how we felt as it happened.

3.  Understand the legacy of those experiences:  The ghosts, the monsters and the demons.

4  Come to understand what it is that we want now.

5.  Finally answer the question:  Do I have or we have. The courage to do what is necessary to make it all work? Make it improve.

No rush. It's a journey but getting past the demons of Fear and Ego. Will I promise help you become. A better person. A better stylist, more content, with the healthy degree of humility and understanding. 

Why did? How did this topic come up?  
Firstly it dawned on me that . We share thoughts and topic's on many aspects of our profession. But how often do we take the time with.  Staff. Team mates . Employee's. Owners all to just honestly sit down and communicate. How we feel. What are our fears goals aspirations?

Have I had these feeling? Yes. It takes honesty time reflection communication and honesty.To think about. What we want. Who we are. It takes being prepared to take responsibility for. Who we are .What we do. Learning to live with the consequences of our actions. Considering how. What we do and say can and will impact others.

Mike B2MR
      


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