Are our clients. Are guests. New friends is there a dividing line ? How do you class them ?
Many new terms for our clients. How do you feel about the term Guest instead of client what springs to mind? For me it's we are having guests for the week end. If this is the case they must have been invited? Guests also suggests to sure our hospitality at my or our expense? May be i'm wrong.
The same goes for that client stylist relationship becoming a friendship business is business when their is exchange of money it's for services rendered. When friendship enters into the equation special mates rates follows not far behind along with. can you fit me in can you do me favour .Can I pay next time.To stylists getting complacent to loss of client and so called friend! It happens oh so often.
Keep it simple a business relationship one built on trust and mutual respect. As stylist we have to be aware of how easy lines can get crossed. How easy boundaries can get crossed. How easy complacency can happen. I always apply this to mates rates special rates. This normally ends up in a break down in relationship because of expectation and or demands.
I have clients wanting to be fitted in who because they are special I have always reminded them that they are special as special as the next client. Every one gets the same specula treatment and pays the same special rate, it gets a laugh but keeps things consistent on an even professional keel.